Spruce Up Your Hale Pet Door Before Fall

It’s hard to believe that summer is already slipping away.  While many of us are still dealing with record high temperatures and drought conditions, we are all seeing the days getting shorter and in many cases the kiddos are already heading back to school.  Fall and winter are right around the corner and will be here before we know it.  Every year we usually see an uptick in replacement flap sales when cold weather arrives.  Why not beat the rush and spruce up your Hale Pet Door to be ready before Old Man Winter starts blowing and snowing?!  Here are a few tips you can use to keep your pet door in tip-top condition.

Dirty pet door flap compared with a clean Hale Pet Door flap

Clean the flaps regularly (and other parts too)

We all love cold, wet puppy and kitty noses giving us kisses but they can leave a residue on your pet door flaps that can make them virtually opaque over time.  Regular cleaning is the best way to prevent this buildup and extend the life of your flaps.  We recommend cleaning your flaps once every month or two to help keep them looking your best. 

We clean our flaps with Simple Green and paper towels.  If you don’t have Simple Green, you can use a mild detergent like dish soap and lukewarm water and any soft cloth.  You may have to use a little more elbow grease but never ever use an ammonia based cleaner (like Windex or most other glass cleaners) to clean the flaps as this will cause the vinyl to dry out and actually shorten the life of your flaps.

If desired you can also occasionally apply a vinyl protectant (such as Armor-all) or Turtle Wax to your flaps to help prolong their life.

Clean and Maintain All Parts of Your Pet Door No Matter What Model It Is

  • You can use this same method to wipe down the pet door frame and the security cover on any of our models to help keep them looking their best.
  • Check the magnets and weatherstripping around the edge of your pet door flaps.  Make sure the magnets are touching the strikes on the flaps and the flap is still sealing well.  Adjust or replace any as needed.
  • If you have a wall model pet door, vacuum the carpet in the tunnel using the hose attachment on your vacuum cleaner.  This helps prevent your fur baby from tracking in dirt or snow from outdoors.  If the carpet gets stained you can use any carpet spot cleaner to remove the stains.  If the carpet is coming loose from the sides or bottom of your pet door, you can reattach it using a cheap caulking found at any hardware store.  Do not use anything with silicone as the odor can get trapped between the flaps of the pet door.
  • If you have a screen model pet door, make sure the screen material around the pet door is still nice and taut and the spline is firmly in the spline frame channels on both the pet door and your people door.
  • If you have any of our window, panel, or storm window replacement models, in addition to caring for the pet door itself, take the time to clean the glass with any glass cleaner of your choice.  Make sure all weatherstripping around the unit itself or on your window or door is in good condition and replace if needed.
  • If you have one of our pet ramps, make sure to vacuum and spot clean the carpet regularly to keep it in the best possible condition.

Replace Your Flaps or Any Other Parts If Needed

As with all movable parts our flaps do eventually wear out and need replacing.  The time frame for this can vary greatly depending on the size of your pet door, the installation location, the number and size of pets using the doors, the weather in your area, and many other factors.  If cleaning and regular maintenance aren’t enough anymore and it is time to replace the flaps on your pet door here are some tips to make it easier.

  • Measure carefully for the correct size.  Flaps can shrink or expand over time.  The best way to measure your pet door is to measure the metal frame at the outside edges.  We call this the tip to tip measurement.  Measure across the top of the frame from corner to corner and down one side from corner to corner.  Use the chart on our website to find the size that corresponds to your tip to tip measurement.
  • Make sure whether you need an interior or exterior flap especially on our single flap models.  Although the flap sizes for both sides of the pet door are the same, the magnet and strikes locations are different depending on the side and the model of pet door.  Use our handy graphic to determine which pet flap you need to order.  Look under the “Additional Info” tab on any of our Replacement Flap Product Pages to determine which flap you need.  You can also click on “more info” under the “Which Side” question when placing an order to see a chart listing which pet door flap is used for each model.
  • We offer replacements for virtually all parts of your pet door: flaps, carpet, flashing, magnets, raincaps, stabilizer bars, covers, tunnels, and more.  If you need to replace a part of your pet door, visit our website and see what parts work best for you.  Please feel free to give us a call at 800-646-4773 or email us at info@halepetdoor.com if you need assistance in purchasing the correct parts.

Following these simple steps will help keep your Hale Pet Door looking its best and ensure its reliability for years to come.

Tips to Keep Your Pets Happy and Healthy

Having a pet is a large responsibility and can sometimes feel overwhelming. However, there are some simple things you can do consistently to keep your little guys healthy and happy. 

Spay or neuter your pets. There are a myriad of reasons why this is so important, not the least of which is because there are already so many animals in need of a home. However, there are health implications as well. Spaying your female pet helps prevent disease, such as ovarian cancer. It also stops her from going into heat, thus eliminating her desire to roam away from home in search of a partner. It will also aid her when it comes to the threat of aggressive male cats or dogs. Neutering your male will avoid the risk of certain cancers, such as testicular cancer. It will also alleviate his desire to get out and roam the neighborhood in search of a female, where he can become victim to cars and more aggressive animals. It’s also a great benefit to the pet parent as the urge to spray and mark furniture will be greatly reduced. 

Keeping comfortable is just as important for them as it is to you.

Keep a nice soft bed available for them. Some pet parents allow their pet to sleep in their bed. This is great but just remember that you may have times when your little guy doesn’t have access to the bed. Make sure there is a comfy alternative for him when your bed isn’t the appropriate choice. It is recommended that your pet have a clean, dry, soft bed in a temperate area that is always an appropriate choice, so he knows he always has a place that is for him. 

Keep up with veterinarian visits and, of course, vaccinations. When you first bring your pet home you need to take him to the vet. Your vet will set up an immunization schedule and recommend yearly checkups. Regular checkups help to catch health problems before they become overwhelming, and vaccinations keep your pet free of communicable disease. 

Proper identification is so important. Keep an id tagged collar or harness on your pet at all times. Even if you don’t expect your pet to be out, the unexpected can happen at any time. An identification should have your pet’s name and pet parent’s phone number that is current. If you have both, a cell and home number are a good idea. It’s just as important to have your pet microchipped. Many shelters do this automatically, but be sure to check with your vet’s office and be sure that your pet receives a microchip if he doesn’t have one already. Don’t forget to update the chip company if you move or change phone numbers.

Watch your pet’s weight. It’s estimated that half of pets in the US are overweight or obese. It’s important that your pet is fed a nutritious and properly portioned diet and receives plenty of exercise. Talk to your vet about the best food choices for your little guy as well as the proper portions. It’s a great idea to make good choices when it comes to treats too. Many dogs love carrots and  other produce, there are also great, healthy choices when it comes to premade biscuits and cookies. If you’re unsure, give your vet’s office a call for recommendations. Also, keep in mind that there are foods that are good for us but poisonous to our pets, such as avocados, grapes and raisins. Check an online-accredited pet food reference or with your vet’s office to be sure. 

Exercise is just as important, put aside time for playing with and walking your dog as much as possible, and be sure there are plenty of toys and places to climb for your cat. We recommend our HALE PET DOOR for safe and easy access to the back yard for your dog any time of day as well as access to covered runs for your cat. 

Practice good hygiene from the beginning. It’s never too late to begin a good hygiene regimen, but the earlier the better. Your dog will become accustomed and even sometimes comforted by bathing, combing, nail clipping and tooth brushing, if you start early enough. Your cat will require nail trimming and sometimes brushing or occasional wipe downs depending on the breed. There are many alternative tooth cleaning products on the market if your pet isn’t keen on the tooth brush. Check your local pet store for great ideas and products. It is recommended to do one thing for your pet’s tooth health each day, whether tooth brushing, tartar control bones or teeth cleaning toys. Make a plan of care with your veterinarian if you are unsure. Also, look for cleaning products that work best with your breed, some pets need moisturizing shampoos or hypoallergenic products. 

As always, Hale Pet Door hopes you, your pet and your entire family to stay happy and healthy. We know that this is a trying time for the entire world, we hope your family is safe and comfortable during this pandemic. We applaud the fact that, amid all of the world’s chaos, you are persevering at being the best you can be for your pet’s happiness and health.  http://www.halepetdoor.com

Standard Security Barrier Hiatus

Hale Pet Door has been proud to offer our line of security products, ramps, and more for many years to complement our pet doors. However, we are facing unprecedented challenges in receiving materials from some of our suppliers due to the ongoing Covid-19 pandemic. This has led to materials shortages, greatly increased supplies and shipping costs, and extremely long lead times for our customers and dealers when placing orders.

Instead of passing on these increased costs to our customers, causing greater frustration due to not receiving products ordered in a timely manner, or settling for building our products with inferior materials, we have made the decision to temporarily discontinue selling our standard doghouse style barriers at this time. You can still purchase a simple security barrier if you need extra protection for accessing your pet door. However, the cedar façade for these barriers will not be available for the foreseeable future as well.

We will revisit this issue in the future and hopefully bring back the entire security barrier line when supply chains are more stable. In the meantime, if you have any questions or concerns about your pet door security, please feel free to contact us at info@halepetdoor.com and we will try to assist you with your unique situation.

The Important Benefits of Having a Pet Door

It’s an interesting question, why get a pet door for your pet when you’ve gotten along all of this time without one? Well, it’s simple, you and your pet have managed without his or her own door, but that doesn’t mean it’s the best thing for you or your pet. Just like most things in life, we learn to do better for ourselves and our loved ones as we become aware of better and healthier ways.

Surprisingly, pet doors can be an attractive, sturdy and beautiful addition to your home. Hale Pet Doors look beautiful, keep your AC and Heat on the inside, and are hand-made with built in features that do not allow pests inside. These are all good reasons to pick Hale, but here’s why you and your best friend need a pet door:

Avoid Health Problems

Just like humans, it can be incredibly uncomfortable and even cause health problems for your pet to hold their bladder and bowels for long periods of time. We are accustomed to being able to use the facilities whenever we need them, just think about how uncomfortable it is on those few occasions when we can’t. This is an issue that your pet has every day when you and your family are away from the house. A pet door solves this problem for your pet.

Your pet’s potty privileges will make your life easier too, he’ll have fewer accidents, and no more scratches on the door or wall from him asking to be let out. He’ll need fewer walks and there will be no more need to get up to let him in or out, usually when you have just sat down and gotten comfortable.

Promote an Active Lifestyle

Access to the outdoors helps to promote an active lifestyle. Instead of lying around all day waiting for you to come home, your pet can come and go at will, this way he will be up and moving, enabling him to stay fit and trim.

Him staying active is good for you too, you won’t feel guilt pangs when you don’t take him for long enough walks after work each day, and you will be secure during vet visits knowing that your pet is fit and a healthy weight.

Give Your Pet Mental Stimulation

The outdoors provide your pet with mental stimulation, helping him to keep his thoughts and mind active. Just like us, we need daily mental stimulation to be our best. Spending time outside gives your pet access to the sights, smells, and sounds of the backyard.

Your pet will tend to bark less and be less needy when he has an active mind and lifestyle.

Decrease Boredom

Having the opportunity to spend time outside helps reduce boredom. Boredom is the usual culprit when our pets chew our shoes, tear the sofa apart, or scratch the furniture. For the same reasons that we tend to eat too much or watch too much TV when our minds are idle, pets get into trouble when they’re bored.

Allow Your Pet the Freedom to Choose

Freedom gives your dog or cat autonomy, which improves their confidence and attitude. Just like us, animals like to feel like they have control over their environment. The ability to choose when to explore, run, or nap gives them the confidence all living creatures need for a healthy self concept.

Save Your Pet in an Emergency

A pet door allows your dog or cat to escape in the event of a fire or other emergencies. This is such an important thing. If we’re not home we need our pets to be able to rescue themselves if something happens in our home.

By the same token, leaving your pet outside without access to the indoors can be just as dangerous. They need to be able to escape the outdoors as well. Weather is unpredictable and heat or cold can be deadly, they need to have the ability to access the shelter of their home at all times.

Give Yourself Peace of Mind

The biggest benefit to owning a pet door may be your peace of mind. Imagine being at work and not having to worry about your dog and whether he needs to be let out. Imagine being able to stop for dinner on the way home instead of hurrying home to check on him. And perhaps the most important thing of all, imagine walking in the front door and not feeling the guilt of having left your pet at home bored all day.

At Hale Pet Door we always want to give pets their best possible lives and we do this by providing the best possible pet doors and pet door products to pet parents and by supporting the pet shelters that keep pets safe and comfortable while waiting for their forever homes. To find out more about our products of for information about how we support pet shelters log into: www.halepetdoor.com.

Tips to Keep your Pet’s Skin, Coat and Paws Healthy During Cold Weather

First things first! Please do not leave your pets outside in the cold. Most pets do not have a much higher tolerance for cold than we do. Pets can experience hypothermia as well as frostbite to their ears, noses and paws. It is just as important that they have a warm and comfortable place to spend their time as it is for us. Provide them with a warm area away from drafts and cold floors. A pet bed and a cozy blanket are perfect.


Keep your pet’s hair longer during the winter months. It goes without saying that an animal’s fur is their natural coat, so keep it as effective as possible. If your pet is of the short hair or sparse hair variety, then a pet sweater is a great idea. Animals can wear a comfortable sweater all winter long. Just be sure it’s not too tight or too loose.


Keep your pup’s paws healthy. Bring a towel with you on walks and wipe down his feet and underbelly to remove ice, salt and chemicals. Don’t forget in between the toes.  

Check your dog and cat’s paws regularly, especially during colder months. Look for dry, rough or cracked skin. Contact with snow, salts and cold ground can be very damaging to skin, even on the tough pads of the paws. It’s helpful to rub petroleum jelly into the pads of their feet before leaving the house.This will create a barrier between their skin and the elements and keep moisture in their skin. 

Booties are another great option, if your pet tolerates having them on their feet. Keep in mind that they will need some time to adjust to the feel of shoes, so give them enough time to get used to the idea.

Bathe your pet as little as possible during the winter months.

Just like us, their skin can become dry, irritated and flaky during cold weather. Keeping their natural oils on their skin and coat is the best protection their body has. When you must bathe them, use a moisturizing shampoo. A quick call to your vet for a brand recommendation may be in order. 

As always, Hale Pet Door encourages the use of our pet doors, especially during the winter. Your pet knows when their feet are too cold or when they can comfortably go out to play or potty. Freedom of choice between indoors and outdoors is a great way to keep your pet healthy during cold weather.

HALE PET DOOR wants you and your family to have a safe and happy winter. Enjoy your loved ones, including your four-legged kids. The winter is a beautiful time of year. Get out and enjoy the snow in a safe and comfortable way, and enjoy plenty of time inside snuggled up. Have an amazing winter season and please stay safe and healthy! 

Go to www.halepetdoor.com for selection, sizing and options for a new HALE PET DOOR 

Why a Hale Pet Door is Perfect for this Winter

Our pet doors are energy efficient

It’s energy efficient. One of the most common concerns we hear from our customers is whether our pet doors let in the cold during the chilly winter months. We’re always pleased to respond with a resounding “No”! One of the best features of our Hale brand pet door is just how energy efficient they are. When we designed our pet doors, we used high quality materials to ensure that our pet doors are not drafty or letting out your heat. We’ve manufactured the doors with frames made out of heavy extruded aluminum, the high-density polyethylene security cover made to withstand any weather conditions, plus strong PVC vinyl flaps, and multiple layers of weather-stripping – All these features make our pet doors incredibly energy efficient and perfect for the cold months.

Sometimes it’s just too cold

A walk is always a healthy and fun activity for you and your pup, but sometimes the weather just isn’t cooperating. Although it’s true that some breeds love going for walks when it’s chilly and snowy out, some are simply not a fan! And depending on the weather conditions out, sometimes it’s just not safe to take a stroll around the neighborhood. Thankfully, having an energy efficient Hale pet door installed inside your home is perfect because it gives your pooch the freedom to explore the outside in the safety of your yard at his leisure.

Makes working from home easier.

More and more people are working from home these days and so many of us can relate to how much of a struggle it is to juggle work life with home life. Conference and video calls are pretty much a major part of our work days. Why not take letting the dog in and out of the house off your to-do list, creating less interruptions during your meetings and phone calls? Imagine how much your dog would appreciate having the freedom to let himself in and out instead of having to wait for you to finish your call to do so?

October is Adopt-a-Shelter Dog Month

It’s October again and this month is always very special to us! October is Adopt-a-Shelter Dog Month! There are so many wonderful reasons to adopt a shelter dog. Here are just a few of our favorites:

Dogs of all ages are available

Of course puppies are adorable, but they are also a ton of work! Think potty training, chewed shoes, chomped charger cables, torn up rugs, and countless other casualties that come along with adopting a cute pup. Sometimes a young dog is exactly what one is looking for, but a lot of times, the benefits of adopting an older dog far outweigh those of bringing home a puppy. Imagine having already skipped the house training and chewing stages straight to the sweet adult dog phase. Plus, you’ll get to see exactly what their personality is like! Total win!

Do your part to end animal overpopulation

The truth is, there just simply does not seem to be enough loving homes to go around for all the homeless pets. But with your support, more pets can get the medical treatment they need, including getting spayed or neutered, and more pets can find loving homes. Your adoption fees go to helping more animals so you know you’re doing your part.

There are all types of breeds

Maybe you have a breed in mind, maybe you don’t. But there are all types of dogs available for adoption; some purebred, some mutts. There are even small organizations that specialize in particular breeds. So, whatever you’re searching for, there is a doggy out there that’s exactly what you’re looking for.

You are supporting amazing organizations

These non-profit organizations are unfortunately a very needed part of communities. With your financial support, you’re helping fund these important rescues that are housing, feeding, and providing medical care for pets in need.

With your help it’s a win-win-win situation

At Hale Pet Door we are very proud of our Rescue Rewards programs and the hundreds of thousands of dollars we have donated to pet rescues and humane societies across the country and around the world. When you adopt a pet and purchase one of our pet doors, you not only wind up with a loving new family member but you also help support pet rescues. When checking out enter the name of the rescue where you adopted your pet and we will give you 10% off the price of your pet door AND we will donate an additional 10% to that rescue. For more information about our rescue rewards program, please visit the Pet Rescue section on our website.

Manufacturing Reopening

Due to COVID-19, our factory operations were temporarily interrupted. The Governor of Colorado has issued a new Safer at Home Order so Hale Pet Door’s manufacturing facility is reopening 4/27/2020 with extended hours and producing all orders from oldest to newest. We are implementing new on-site guidelines to conform with social distancing and other safety and best practices to keep both our employees and customers safe and healthy.  Some of our staff will still be working from home responding to customers and supporting our team.  Your order will be processed as quickly as possible in the order it is received. Thank you for your patience and understanding as we work to manufacture and ship out the backlog of orders.

Take care and stay healthy,

Hale Pet Door

Temporary Factory Closure for COVID-19 Safety

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ALERT – In the interest of public health and pursuant to the Executive Order #D2020017 by the Governor of Colorado for a statewide Stay At Home Order, Hale Pet Door’s manufacturing plant is closed until April 27, 2020.

shutterstock_1118254217Our customer service staff is working from home and answering emails as quickly as possible. We do have some limited ability to answer phone calls but if you cannot get through right away, please be patient. For the best way to contact us, please email info@halepetdoor.com and we will respond to you as promptly as possible

If you are placing an order, the office will process it promptly and fulfill them in the order we received them when the factory returns to work.

Stay safe & healthy,
Hale Pet Door

How to Train Your Dog to Use a Pet Door

The purchase of your brand new pet door is an exciting time for both you and your pooch. You’ll both get a new sense of freedom as he gains access to the outdoors anytime he needs it – without having to beg at the door for you to let him out! No longer having to cross his legs as he waits for you to return home so that he can relieve himself! For many people, getting a pet door is quite simply a game-changer. But the question that most have when they first have their new pet door installed is: how do you teach your dog to use it?

Teaching your pup to use his new pet door is easier than you think! Just like any other training you do with your dog, pet door training just takes a little bit of patience and encouragement. Depending on how timid your dog is, some can take a bit longer to be trained. We’ve outlined a few simple steps to help you through the process.

Don’t force him

Allow Fido to grow accustomed to it. Depending on your dog’s personality, just having a new object in the house could put him off. Let him smell it, investigate, and get used to it. If he’s particularly hesitant, sit on the floor beside the pet door and let him come to you. Touch the pet door, move the flaps, slide the security cover up and down a few times. Let him get used to the sounds and appearance. Show him there’s nothing to be afraid of.

Get the treats ready

This is usually easier if you have two people. Have one person standing on the inside of the pet door, and another person standing outside. Have some treats ready! Hold the flaps up on the pet door so that your dog can walk freely through without having to push or touch the flaps. Start calling for your dog to come through the pet door. Clap and whistle and encourage him to go through. Once on the other side, praise him and give him a treat. Do this over and over until he looks very comfortable going through the pet door without any hesitation.

Let the flaps down

After your pooch is comfortable with going through the pet door while you hold up the flaps, slowly begin to lower them down onto his back as he goes through. Do this little by little, allowing your dog to bear more and more of the weight of the flaps until you are no longer holding any of it. Once he gets used to feeling the flaps on his back, pushing them open won’t take as much effort.

Final step

Now that your pup has mastered going through the pet door with you laying the flaps on his back as he goes through, it’s time to let him learn to push the flaps open on his own. Stand on the opposite side of the pet door that your dog is on, and begin calling him. Don’t forget to have those treats handy! Encourage him and praise him as he gets the courage to try something new and push the flaps open all by himself.

Trust us, as soon as he gets the hang of it, there will be no stopping him!

For more training information and step by step pictures, visit Hale Pet Door.